Policies & Shipping
Each item is made to order - so please let me know if you need any changes in the lengths of your items.
Please notify me within one week of receipt of your purchase for exchange or refund minus shipping fees and 10% transaction and handling fees. Items received that are damaged due to poor packaging on your part will not be refunded or exchanged.
Custom orders and earrings will not be refunded
If you are returning an item from outside of Canada, please note that I will not be responsible for any customs fees, and will be subtracted from your refund total. To avoid me having to pay customs fees, it is best to ship the return via standard mail (ie. US First Class Mail).
Please allow 10 to 12 business days to the US and Europe with Canada Post Air mail
To Canada please allow 5 to 7 business days
If you would like express or expedited please contact me for further information
Please note that all items entering an international country are subject to customs inspection...
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I accept custom orders, so please do not hesitate to contact me
All orders will come in a small gift box with ribbon
All Sterling silver and metals will tarnish if not kept in a ziplock bag
Thank you for taking the time to read this